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User Guide to The National Citizen SurveyT" <br />Trends over Time Report <br />If you have conducted The NCS before, you will automatically receive the Trends over Time report. In <br />this report we show your percent positive ratings by year, how your most current results compare to <br />your previous year's results and how you have compared to the national benchmark for each survey <br />year. <br />The Trends over Time Report provides insight on the aspects of your community that may be improving <br />or perhaps starting to decline. While trends for your national benchmark comparisons are provided for <br />reference, the benchmark is constantly changing as communities conduct newer surveys or new <br />communities conduct surveys and resident perspectives change. Overall, your trends represent, <br />perhaps, the most powerful benchmark you have — a comparison of you to yourself in prior years. These <br />trends can be a window into the impact of new policies, capital projects or programs in your <br />community. <br />Table 1: Communitv Duality Overall <br />14 <br />Percent rating positively (e-g-, <br />excellent good) <br />2809 1 2811 1 2813 <br />2013 <br />compared to <br />2811 <br />Comparison to benchmark <br />2{}89 2811 <br />2813 <br />Overall quality of life <br />68% <br />74% <br />79 <br />Similar <br />Much lower <br />Similar <br />Similar <br />Overall image <br />76 0 / / 0 <br />80% <br />78% <br />Similar <br />Similar <br />Higher <br />Similar <br />Place to live <br />72% <br />71% <br />82% <br />Higher <br />Similar <br />Similar <br />Much higher <br />Neighborhood <br />79% <br />84% <br />91% <br />Similar <br />Higher <br />Higher <br />Higher <br />Place to raise children <br />65% <br />69% <br />78% <br />Similar <br />Lower <br />Much higher <br />Higher <br />Place to retire <br />NA <br />NA <br />60 <br />NA <br />NA <br />NA <br />Much lower <br />Overall appearance <br />88 <br />87% <br />90% <br />Similar <br />Similar <br />Similar <br />Similar <br />14 <br />