Agenda - Council Work Session - 11/12/2014

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User Guide to The National Citizen SurveyT" Open -ended Question Responses The NCS standard questions are close- ended. A closed -ended question is one where a set of response options is listed as fixed choices on the survey and those taking the survey respond to each option listed. Open -ended questions have no answer choices from which respondents select their response. Instead, respondents must "create" their own answers and state them in their own words. The inclusion of an open -ended question is available as an additional service for The NCS that results in a separate Report of Open -ended Questions. On the survey, respondents write, in their own words, their answer to the posed open -ended questions. In this report, the verbatim responses are categorized by topic area using qualitative coding techniques. Often, an "other" category is used for responses falling outside these coded categories. In general, a code is assigned when the number of related responses reaches a critical mass. We will provide a table showing the frequency of each code to give a general overview of the responses. Table 1: Question 13 What one thing do you like most about living in ABC? 2013 Location 3816 My neighborhood 16% Quality of life in general 104. Parks and open space 14% Pura[ character 8% Small town feel 7% Other 7% Total 100% We also provide every verbatim response with its assigned code. This type of report gives you and others a chance to "hear" the voice of respondents in their own words. Verbatim Responses The following p ages contain the respondents' verbatim responses as written on the survey and have not been edited for spelling or grammar. Responses have been organizedby coded topic areas. What one thing do you like most about living in ABC? Locabon Access to everything Actual location Close to city + Close to metro Close to my office • Close to town • Close to work • Close to work and everything is handy • Convenience My neighborhood . Appearance of the neighborhoods . Friendly people next door . Good neighborhood . Great neighborhood . I love my neighborhood? • Convenience • Convenience • Everything is handy and close • I like living south of the river • It's convenient to everything meaning shopping and the airport Location Location proximity to downtown Just happy with the neighborhood I live in Lots of kids in the neighborhood Neighbors My neighborhood 16