Agenda - Council - 03/24/2015 - Laserfiche WebLink

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City of Ramsey Requests for Information ("RFP") Permits, License, and Internet Merchant Software Services Requested Information The City of Ramsey is seeking information from qualified software vendors for permit, license, code enforcement, and project management software. The City of is seeking information at this time, but has not made a decision as to making a change to our current software vendor. RFQ Issued: Responses Due: Review by City Council: * These dates are subject to change. Project Description March 25, 2015 April 17, 2015 April 28, 2015 The City is seeking proposals for a system to be implemented in 2016. If a new vendor is selected, the City would plan for a transition period of January 1, 2016 through April 30, 2016. If budgets allow, the City may advance this transition period into 2015. The City of Ramsey is a growing community with a population of approximately 24,000 and 8,300 households. The City is need of a system that will allow us to control our workflow needs and make an effective use of our Staff resources. Specifically, the City is seeking a system that will allow 24/7 service for our customers by allowing for issuance of certain permits and scheduling of inspections online. The intent is to reduce the amount of data entry necessary to issue permits and staff resources needed in scheduling inspection. Background on User Group: Number of Users 25 Average Annual Number of Permits 2,000 Annual Number of New Homes 75 Annual Number of Inspections 7,000 Modules The selected software system must contain the following modules: • Building Permits • Land Use Applications • Licensing • Code Enforcement • New City Utility Account Management (new account set-up and tracking, not on-going billing) As an `add -alternate', the City is interested in quotes on the following modules: • Citizen Request Management (CRM) • Project Management (improvement projects, public works, economic development) • Internet Merchant (see Exhibit A).