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O <br />2 <br />@ <br />m <br />E <br />2 <br />% <br />0 <br />0) <br />0) <br />0 <br />t <br />c <br />@ <br />3 <br />m <br />E <br />k <br />z <br />5 <br />$ <br />@ <br />� <br />m <br />ID <br />0 <br />7 <br />2 <br />m <br /># <br />k\ <br />O ® <br />Ck <br />oCO ▪ L- <br />8 <br />\k <br />O ▪ > <br />• E <br />> © <br />0 <br />E % <br />O 7 <br />• a <br />> • 0 <br />0 <br />> E <br />>, <br />£C <br />- 7 .g <br />Ea7 <br />u ~ '§ <br />co k P2 <br />X o <br />4 m ¢ <br />@ 23 <br />Key Outcome Indicators/Metrics <br />• Achieve buy -in of Three -Year Strategic <br />Action Plan <br />• Informed community <br />• Enhanced contact six times a year <br />• Conducted performance reviews based on <br />achieving department goals <br />• Increased X percent of employee <br />participation <br />• Increased visibility of City <br />Administrator/Leadership Team <br />• Enhanced trust <br />• Achieved "buy -i _ <br />• Rewarded X number of teams annually <br />• Achieved 100 percent participation rate <br />• Services being provided at the appropriate <br />job level <br />• Timely IT support <br />• Efficient use of staffing strategies <br />Completion Date <br />Ongoing <br />Six times annually <br />Annually <br />Currently conduct <br />monthly one-on-one <br />department meetings <br />and ail staff meetings <br />4X per year planned. <br />ApriVJuly/Oct/Nay. <br />9 <br />\ <br />Completed <br />New Office Assistant <br />hired. <br />New IT staff hired. <br />improving support <br />Annually with budget. <br />and ongoing. <br />col <br />jin <br />• <br />• <br />• <br />• <br />/ \ <br />Description <br />Conduct meetings regarding the new strategic framework, strategic <br />imperatives, and goals (All Staff and All Commissions) <br />Publish and promote the approved Three - Year Strategic Action <br />Plan <br />Write newsletter/bldg focused on new strategic direction (e.g., City <br />Administrator's Corner) <br />Establish and hold accountable department heads for agreed -to <br />measureable goals <br />Enhance engagement with staff by <br />-implementing revised management/staff "Koffee with Kurt" <br />- conducting regular department meetings <br />- resume informal all staff quarterly meetings (2 appreciation <br />meetingsl2 regular meetings — amend to 2 to 4 — meetings are labor <br />intensive — 4 may be too many <br />Design and implement a "Team Awards" program <br />Conduct an annual employee survey; analyze results from previous <br />years <br />Provide overall administrative services, back-up, and Council <br />support <br />Provide application and Desk Top support <br />Evaluate the selection, management, and performance of <br />'outsourcing' key functions <br />) <br />a <br />s <br />G <br />2 <br />2 <br />2 <br />Cr) <br />G <br />G <br />N <br />G <br />1 Strategic Initiative <br />Creating a high- <br />performance work <br />environment and <br />workforce <br />Creating a high- <br />performance work <br />environment and <br />workforce (cont'') <br />Three - Year Strategic Action Plan <br />