Ordinance - #83-01 - Index for Changes - 01/11/1983 (2)

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I I I I i I i'll B$ Ce De later of (i) or (ii), Grantee shall not disconnect. After disconnection, upon payment in full of the delinquent fee or charge and the payment of a reconnection charge, Grantee shall promptly reinstate the subscriber's cable service. Refunds to subscribers shall be made or determined in the following manner: (1) If Grantee fails, upon request by a subscriber, to pro- vide any service then being offered, Grantee shall within 60 days of subscriber request refund all de- posits or advance charges paid for the service in ques- tion by said subscriber. This provision does not alter Grantee's responsibility to subscribers under any sepa- rate contractual agreement or relieve Grantee of any other liability. (2) If any subscriber terminates any monthly service be- cause of failure of Grantee to render the service in accordance with Franchise, Grantee shall refund to such subscriber the proportionate share of the charges paid by the subscriber for the services not received. This provision does not relieve Grantee of liability estab- lished in other provisions of this Franchise. If any subscriber terminates any monthly service prior to the end of a prepaid period, a proportionate amount of any prepaid subscriber service fee, using the number of days as a basis, shall be refunded to the subscriber by Grantee. Continued failure by Grantee to provide services required by %his Franchise may, in the discretion of City, be cause for 37