Ordinance - #83-01 - Index for Changes - 01/11/1983 (2)

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I I I I .I I I this Franchise and to assure an uninterrupted service to each and all of its subscribers; provided, however, that such rules, regulations, terms and conditions Shall not be in conflict with the provisions of the Franchise, ordinances of City, and laws of the State of Minnesota or the United States. D. Each subscriber shall be provided with instructions on fil- ing complaints or otherwise obtaining information or assist- ance from Grantee. E. All items described in this section shall be provided to each new subscriber at the time a contract is entered into or service begun, and to all existing subscribers not less than once each year. F. The term of a subscriber contract shall not be for more than 12 months duration unless after 12 months the contract may be terminated by the subscriber at his option at any time, with no penalty to subscriber. SECTION 3. SUBSCRIBER PRACTICES A. There shall be no charge for disconnection of any installa- tion or outlet. If any subscriber fails to pay a properly due monthly subscriber fee, or any other properly due fee or charge, Grantee may disconnect the subscriber's service out- let, provided, however, that such disconnection shall not be effected until after the later of (i) 45 days after the due date of said delinquent fee or charge or (ii) ten days after delivery to subscriber of written notice of the intent to disconnect. If a subscriber pays before expiration of the 36