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<br />OVERALL QUALITY OF CITY SERVICES <br />How well does Ramsey’s government meet <br /> <br /> <br />the needs and expectations of its residents? <br />2% <br /> <br />On par with other communities, nearly three-quarters of <br />25% <br /> <br />Ramsey residents rated the overall quality of City services <br /> <br />as excellent or good. This rating was similar to the 2014 <br /> <br />73% <br />survey results. <br /> <br /> <br /> <br />TOP 10 CITY SERVICES <br /> <br />Respondents evaluated over 20 individual services and <br /> <br />amenities available in Ramsey. The services shown in the <br /> <br />graph below were the top 10 highest rated services. At <br />Excellent or GoodFairPoor <br /> <br />least 6 in 10 residents rated these City services as excellent <br /> <br />or good. This was similar to the national benchmark and <br /> <br />the City’s 2014 survey results, with the exception of the <br /> <br />traffic enforcement rating, which increased compared to <br />Comparison to national benchmark: <br /> <br />the 2014 results. <br /> Higher Similar Lower <br /> <br /> <br />93% <br />90% <br />81% <br />79% <br />78% <br />77% <br />76% <br /> <br />72% <br />71% <br />65% <br /> <br /> <br /> <br />Police Fire Crime Fire Traffic Sidewalk Drinking Storm Sewer City parks <br /> <br />services services prevention prevention enforcement maintenance water drainage services <br /> <br />OPPORTUNITES FOR IMPROVEMENT <br /> <br />City services or amenities that were indicated by respondents as areas for improvement included; street repair, traffic signal <br /> <br />timing, land use, planning and zoning, code enforcement, and economic development. However, these ratings were still <br /> <br />similar to ratings in other communities across the nation. <br /> <br /> <br />SENSE OF COMMUNITY <br /> <br /> <br />Are the residents of Ramsey connected to <br />11% <br /> <br />the community and each other? <br />The connections and trust among residents, <br />50% <br />39% <br />government, businesses, and other organizations help <br />to create a sense of community; a shared sense of <br />membership, belonging, and history. <br /> <br />About half of residents rated the sense of community in <br />Ramsey as excellent or good. Compared to the 2014 <br />Excellent or GoodFairPoor <br />results, this rating has increased to be similar to the <br />national benchmark. The majority of residents said that <br />they would recommend living in Ramsey (86%) and had <br />plans to remain living here (86%). <br />Ramsey Resident • November/December 201611 <br />Ramsey Citizen <br />