Agenda - Council - 01/10/2017 - Laserfiche WebLink

Home

Use social media to send daily or weekly updates —short, concise reminders of what employees need to focus to reach the organization's goals. Schedule a regular team meeting that includes formal sharing of all relevant company news, updates and information. Share useful articles and blog posts on anything related to the organization or your industry. Create update alerts for all key aspects of your business and industry and share the results of these alerts with your team. Create a schedule of one-on-one meetings for each member of your team and use those meetings to share updates and solicit news and updates from their perspective. Area of Focus: Providing Direction Making Expectations Clear Skills, Behaviors, and Attitudes to Adapt and Practice Make all expectations known. Clearly communicate goals and objectives and the rationale of your vision, mission, and strategies. Spell out the expectations of your customers. Clarify each of your direct report's responsibilities for accomplishing objectives. Explain and answer questions until expectations are perfectly clear. Meet at least once every quarter with your direct reports to discuss performance and goals for the upcoming quarter. Clarify the standards or guidelines you will use to evaluate performance. Identify what is important to you (the results you expect), including how the direct reports meet ethical standards. Clearly communicate policies, procedures, and guidelines, as well as priorities and timelines. Develop job descriptions that are distinct and specific. Involve your direct reports in constructing job descriptions. Provide timely, concise feedback about performance, as measured against expectations. Challenging Activities Meet with those direct reports who may need you to clarify your expectations. Ask them to provide helpful and specific methods for making expectations clear. When delegating tasks and assignments, use a delegation checklist to clarify your expectations. 1. Describe the task and the results expected; 2. Agree on standards of performance and timetables; 3. Determine training needs, and training schedules; 4. State the amount and frequency of feedback expected; 5. Define parameters and resources, including budgets; and 6. Tell others who is in charge of the assignment. Establishing a Manageable Workload Skills, Behaviors, and Attitudes to Adapt and Practice Make known your commitment to working with your direct reports to establish and maintain manageable workloads. Distribute responsibilities so that all task functions are covered and there is not duplication of effort. Keep the workload for each direct report challenging and fair. Redirect work that has not been as productive as planned. Celebrate the elimination of all unnecessary tasks.