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tests shall be limited to the particular matter in controversy. The City shall <br /> endeavor to so arrange its request for such special testing so as to minimize <br /> hardship or inconvenience to the Grantee or to the Subscribers of such testing. <br /> 4.7.3 Before ordering such tests, the Grantee shall be afforded thirty (30) days <br /> following receipt of written notice to investigate and, if necessary, correct <br /> problems or complaints upon which tests were ordered. The City shall meet with the <br /> Grantee prior to requiring special tests to discuss the need for such and, if possible, <br /> visually inspect those locations which are the focus of concern. If, after such <br /> meetings and inspections, the City wishes to commence special tests and the thirty <br /> (30) days have elapsed without correction of the matter in controversy or resolution <br /> of complaints, the tests shall be conducted at the Grantee's expense by a qualified <br /> engineer selected by the City and the Grantee, and Grantee shall cooperate in such <br /> testing. <br /> 4.7.4 Unless otherwise provided in this Franchise, tests shall be supervised by the <br /> Grantee's chief technical authority, or designee, who shall certify all records of <br /> tests provided to the City. <br /> 4.7.5 The Grantee shall provide the City with at least two (2) business days' prior <br /> written notice of,and opportunity to observe,any tests perfouned on the System. <br /> 4.7.6 Test results shall be filed with the City within fourteen (14) days of a written <br /> request by the City. <br /> 4.7.7 If any test indicates that any part or component of the System fails to meet <br /> applicable requirements, the Grantee, without requirement of additional notice or <br /> request from the City, shall take corrective action, retest the locations and advise <br /> the City of the action taken and the results achieved by filing a written report <br /> certified by the Grantee's chief technical authority. <br /> 4.8 Drop Replacement. <br /> The Grantee shall replace, at no separate charge to an individual Subscriber, all Drops <br /> and/or associated passive equipment in accordance with applicable law including FCC <br /> regulations. <br /> 4.9 FCC Reports. <br /> Unless otherwise required by the terms of this Franchise, the results of any tests required to <br /> be filed by Grantee with the FCC or in the Grantee's public file as it relatres to this Franchise <br /> shall upon request of the City also be filed with the City within ten(10)days of the request. <br /> 4.10 Nonvoice Return Capability. <br /> Grantee is required to use cable and associated electronics having the technical capacity <br /> for nonvoice return communications. <br /> 21 <br /> 489232v1 RJV QU210-6 <br />