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Implementation Support <br />KICK-OFF MEETING <br />Deliverable: Project timeline, training jump start, online forms, kick-off meeting <br />CivicPlus Will <br />• Assign a project manager to your project <br />• Conduct a project kick-off meeting to review awarded contract <br />• Establish a communication plan for project duration <br />• Identify all key internal and external stakeholders <br />• Develop a project plan and timeline <br />• Provide project management and support <br />PHASE 1: WEBSITE OPTIMIZATION <br />Deliverable: Website optimization meeting <br />CivicPlus Will <br />• Provide communication support and status to key stakeholders via email or phone as needed <br />• Review goals and expectations you submitted on the completed forms to ensure all needs are clearly <br />understood <br />• Present best practices to enhance your new site <br />PHASE 2: DESIGN PRESENTATION <br />Deliverable: Website grayscale layout and mood board color pallet presentation <br />CivicPlus Will <br />• Present a simple, responsive prototype that demonstrates the placement of your navigation and key <br />functionality as well as a custom color palette that are based on previously determined goals <br />• Begin design development once approved <br />42 <br />