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Implementation Training ca <br />OVERVIEW: A CivicPlus Trainer will deliver web -based training over five days to all web administrators and <br />departmental users and equip them with the necessary knowledge and tools they need in order to maintain the <br />new CivicEngage website. <br />OUTCOME: A fully trained staff that can manage their own sections of the site. Users will leave training proficient in <br />best practices and module usage, as well as how to use widgets and edit their web pages. <br />ACTIONS: <br />■ Pages Live Edit — Your CivicPlus Trainer will introduce you to our unique front-end editing tools and our <br />dynamic widgets. Learn how to change navigation, edit content, add and remove pages, and how to set up <br />content for easy maintenance. <br />■ Modules — Your CivicPlus Trainer will introduce you to all of the modules included in your CivicEngage <br />platform. All stakeholders will not only learn how to use the module, but how to use it to accomplish the <br />common tasks they do most frequently on the website, and how to do it as efficiently as possible. <br />■ Admin Tools — All site tools, analytics, permissions, user management, and enterprise level settings will be <br />taught in a special session with Admins and reinforced throughout the engagement. <br />■ Social Media —Your CivicPlus Trainer will work with you to ensure your social media accounts are set up and <br />your staff can successfully update each account. <br />■ Work Session — Our Trainers believe that learning isn't optimal without doing, so they will incorporate work <br />session time into each session to ensure your staff is getting the hands on experience needed to reinforce the <br />learning and make it stick. As an added benefit, they encourage working on real content, which means you <br />will be that much closer to the end goal by the end of training! <br />44 <br />