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Key Outcome Indicators /Metrics <br />• Achieve buy -in of Three -Year Strategic <br />Action Plan <br />• Informed community <br />.1E9A a sawl; XIS ;oefuoo paoueyu3 • <br />• Conducted performance reviews based on <br />achieving department goals <br />• Increased X percent of employee <br />participation <br />• Increased visibility of City <br />Administrator /Leadership Team <br />• Enhanced trust <br />• Achieved "buy -i <br />• Rewarded X number of teams annually <br />• Achieved 100 percent participation rate <br />• Services being provided at the appropriate <br />job level <br />• Timely IT support <br />• Efficient use of staffing strategies <br />Completion Date <br />Ongoing <br />Six times annually <br />'Ilenuuv <br />PCurrently conduct <br />monthly one -on -one <br />department meetings <br />and all staff meetings <br />4X per year planned, <br />Apri I/J uly/Oct/Nov. <br />9102 <br />Completed <br />New Office Assistant <br />hired. <br />New IT staff hired, <br />improving support. <br />Annually with budget, <br />and ongoing. <br />Status <br />• <br />• <br />• <br />• <br />Description <br />Conduct meetings regarding the new strategic framework, strategic <br />imperatives, and goals (All Staff and All Commissions) <br />Publish and promote the approved Three - Year Strategic Action <br />Plan <br />Write newsletter /blog focused on new strategic direction (e.g., City <br />Administrator's Corner) <br />Establish and hold accountable department heads for agreed -to <br />measureable goals <br />Enhance engagement with staff by <br />- implementing revised management/staff "Koffee with Kurt" <br />- conducting regular department meetings <br />- resume informal all staff quarterly meetings (2 appreciation <br />meetings /2 regular meetings — amend to 2 to 4 — meetings are labor <br />intensive — 4 may be too many <br />Design and implement a "Team Awards" program <br />Conduct an annual employee survey; analyze results from previous <br />years <br />Provide overall administrative services, back -up, and Council <br />support <br />Provide application and Desk Top support <br />Evaluate the selection, management, and performance of <br />'outsourcing' key functions <br />Tactics <br />49 <br />99 <br />99 <br />L9 <br />69 <br />09 <br />l9 <br />Z9 <br />C9 <br />Strategic Initiative <br />Creating a high - <br />performance work <br />environment and <br />workforce <br />Creating a high - <br />performance work <br />environment and <br />workforce (cont'd) <br />o <br />cn <br />cn <br />ccs <br />N <br />4) <br />o cn U <br />ca <br />CD • C <br />o <br />cu <br />LLI <br />Q � <br />O <br />y U <br />• O <br />• • <br />E ▪ E N <br />0 'C <br />czu <br />O cv it' <br />4 c o <br />" m m <br />( 2f <br />IT) <br />rn <br />0 <br />0) <br />0 <br />a <br />Three - Year Strategic Action Plan <br />