Agenda - Council Work Session - 02/12/15 & 02/17/15 Strategy Session - 02/12/2015

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CO 0 0 -h Three - Year Strategic Action Plan Streamlining internal processes Maximizing consultants' accountability 73 71 70 69 68 rn 0 0) en 64 Determine Personnel Committee related work processes that need to be redesigned Increase safety operations by reviewing safety policies and resuming Safety Committee meetings Resume Labor Management Committee meetings twice a year Maximize meeting effectiveness by developing an agenda template that includes purpose, timeframes, responsible parties, and outcomes Study and develop a centralized licensing center Train staff on process design /redesign of work processes Consider Shared Inspection Services with adjacent communities Streamline a centralized permitting center Implement ePermit system and file system library procedure Design a seamless development process Fully vet proposals, scrutinize work product, and conduct post - project evaluations Develop and implement a regular citizen survey The Personnel Committee was eliminated in 2014. A Labor Management Committee has been formed and is addressing safety as part of duties. Ongoing Effort 2015 project 2015 project 2015 project 2015 project Needs a new software package, currently under review. Ongoing Citizen survey completed in 2014 • Enhanced HR processes • Achieved time savings of Mayor /City Council • Achieved X percent of cost savings • Streamlined safety policies • Decreased work accidents by X percent • Conducted highly effective and efficient meetings • Implemented a highly efficient/effective licensing process with metrics • Comprehensive software solution (see permit section) (2015) • Acquired internal knowledge and ability to redesign work processes • Completed study (2014) • Implementation of shared services (TBD- 2015) • Implemented a highly efficient/effective permitting process with metrics • Implement work flow improvements (2014) • Need comprehensive software solution to truly centralize and streamline process (2015) • Include Fire Department Permits in normal permit process (2014) • Implemented a seamless development process driven by customer requirements • Include Economic Development programs in already completed materials (2014) • Need comprehensive software solution • Reduced or eliminated change orders on consultants contracts/ construction contracts • Implemented Lessons Learned • Collect metric feedback for approved Balanced Scorecard CO 0 0 -h Three - Year Strategic Action Plan