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Profiles CheckPoint 360° Competency Feedback SystemTM Individual Feedback Report for <br />Sally Sample <br />There are 18 Skill Sets that are critical for success in most supervisory positions. They are grouped into <br />8 Universal Management Competencies. When a manager frequently displays certain behaviors which <br />are a part of these Management Competencies, they are typically identified as effective and successful <br />managers. <br />The 8 Universal Management Competencies and their 18 Skill Sets are listed below. <br />1. Communication <br />• Listens To Others <br />• Processes Information <br />• Communicates Effectively <br />2. Leadership <br />• Instills Trust <br />• Provides Direction <br />• Delegates Responsibility <br />3. Adaptability <br />• Adjusts to Circumstances <br />• Thinks Creatively <br />4. Relationships <br />• Builds Personal Relationships <br />• Facilitates Team Success <br />5. Task Management <br />• Works Efficiently <br />Works Competently <br />6. Production <br />Takes Action <br />• Achieves Results <br />7. Development Of Others <br />• Cultivates Individual Talents <br />• Motivates Successfully <br />8. Personal Development <br />• Displays Commitment <br />• Seeks Improvement <br />Favorable Zone: The Favorable Zone was identified by analysis of the data from a wide range of <br />industries and organizations. This analysis showed that on the CheckPoint 360° those managers who had <br />been identified as "good managers" by their respective company typically achieved an average rating of <br />3.5 to 4.25 when rated by others who knew the manager's work behavior. This established the range of <br />scores for the Favorable Zone on the CheckPoint 360°. <br />1 <br />Almost <br />Never <br />Favorable Zone <br />Favorable Zone <br />2 4 <br />Seldom <br />Sometimes Usually <br />5 <br />Almost <br />Always <br />