Agenda - Council - 12/12/2017 - Laserfiche WebLink

Home

PERSONNEL REQUESTS • Demand on the I.T. Department is growing fast. We are seeing an increased demand from our facilities (new buildings, smart room rentals, park rentals), increased employee counts, increased event AV support, an increased demand for better website offerings, and an increased demand on other I.T. Technologies (phones, tablets, and other devices). • The City did reach out to neighboring communities, and similarly situated cities across the metro, to see how many full -time -equivalent I.T. staff they employed. As you could expect, the answers were widely varying for a number of reasons, depending on what services are being provided, and how the City approaches providing said services. Responses: Andover: 1, Blaine 4, Coon Rapids 4, Elk River 3, Oakdale 1-3, Roseville 4- 5, and Savage 2.5. Ramsey currently has 1.6 F.T.E.s operating I.T. This request is to increase that number to 2.0. • This request for increasing I.T. hours from 1.6 to 2.0 F.T.E. has been needed for several years. However, staff recognized the City was still recovering from the great recession until recently, and attempted to push this request out as far as possible. Additional hours within the I.T. Depait,uient are needed to accommodate the growing needs of the City, and maintain the level of service Ramsey IT is known to provide, while striving to continue to improve City services. • Lastly, this position will also play a key role in the support and implementation of the City's new website. This position was included in the past 5-year budget. Having a second F.T.E. will provide Ramsey with a trained back up staff person, ready to step in, in the event of staff turn over, or staff leave. Start Date: 01/01/2018 Additional Costs as a result of this request: Example: Uniform, Training, etc.