Agenda - Public Works Committee - 08/21/2018

Home

If the grievance filed does not concern a City of Ramsey facility, the City of Ramsey will work with the complainant to contact the agency that has jurisdiction. 3. Within 60 calendar days of receipt, City of Ramsey engineering staff will conduct an investigation to determine the validity of the alleged violation. As a part of the investigation, engineering staff will conduct an engineering study to help determine the City of Ramsey's response. Engineering staff will take advantage of department resources and use engineering judgment, data collected, and any information submitted by the resident to develop a conclusion. Engineering staff will be available to meet with the complainant to discuss the matter as a part of the investigation and resolution of the matter. The City of Ramsey will document each resolution of a filed grievance and retain such documentation in the department's ADA Grievance File for a period of seven years. The City of Ramsey will consider all specific grievances within its particular context or setting. Furthermore, the City of Ramsey will consider many varying circumstances including: 1) the nature of the access to services, programs, or facilities at issue; 2) the specific nature of the disability; 3) the essential eligibility requirements for participation; 4) the health and safety of others: and 5) the degree to which an accommodation would constitute a fundamental alteration to the program, service, or facility, or cause an undue hardship to City of Ramsey. Accordingly, the resolution by the City of Ramsey of any one grievance does not constitute a precedent upon which the City of Ramsey is bound or upon which other complaining parties may rely. File Maintenance The City of Ramsey shall maintain ADA grievance files for a period of seven years. Complaints of Title II violations may also be filed with the DOJ within 180 days of the date of discrimination. In certain situations, cases may be referred to a mediation program sponsored by the Department of Justice (DOJ). The DOJ may bring a lawsuit where it has investigated a matter and has been unable to resolve violations. For more information, contact: U.S. Department of Justice Civil Rights Division 950 Pennsylvania Avenue, N.W. Disability Rights Section - NYAV Washington, D.C. 20530 www.ada.gov (800) 514-0301 (voice — toll free) (800) 514-0383 (TTY) City of Ramsey ADA Transition Plan July 2018 I P a g e 17