Agenda - Economic Development Authority - 12/06/2018

Home

residents during their meal time in the community dining room. Visiting relatives are also offered a free meal to enjoy during the resident's scheduled meal times. Living spaces in the common area provide the comforts of home (fireplace, television, activity areas, dining) while avoiding unneeded areas often un-used such as movie theaters, exercise rooms, ice cream parlors, coffee shops, exercise and game rooms etc. which add a great expense but are rarely used in other Assisted Living/ Memory Care buildings. Additionally, these areas simply add "confusing" space for residents to get lost and the need for more staff to monitor. Both of which add additional cost to the bottom line. Management & Employee Training Operating Model - Each Suite Living community employs a small hands on management team of one house manager, one RN, and one LPN on site 7 days a week as well as on call 24/7 as a resource and support structure for the caregivers, activities and kitchen staff. Every single day, management is face to face interacting with each employee, observing on the floor, conducting on -going training in group settings as well as 1:1 settings and visually setting eyes on each resident. The universal staffing model assures that all staff are included in assisting with any service pertaining to the resident's cares and daily living needs. The RN and LPN nursing staff at Suite Living also receive ample support and resources within the Suite Living community they serve. This includes an in-house doctor, in-house physical and occupational therapist, on -site podiatrist, on -site hospice support, pharmacy delivery to the building as well as doctors/pharmacy. Web based services software program allow management and nurses to access all resident records and charts from anywhere, Leading Age and Care Options memberships as well as paid continuing education courses for all licensed nurse personnel keep staff the envy of the industry. Training is vital in the ability to care for the type of clientele Suite Living specializes in caring for. Suite Living's training is 80% hands on and 20% written tests and videos to accompany. All employees are trained at the exact location they are employed at with their management team focusing on the cares of the exact residents they have been hired to care for. Each month, Suite Living's management team holds a mandatory monthly 1.5 hour paid staff meeting and in-service education training specific to the MN Dept. of Health's list of in services that must be conducted each year. Employees are able to meet their minimum required yearly in-service hours by attending Suite Living's monthly staff meetings with education conducted by Suite Living nurses. Suite Living also partners with the in-house hospice and therapy companies to offer additional on -site paid in service education for the entire to staff to benefit from and count toward their state requirements in relation to their Certified Nursing Assistant Certificates. Each Suite Living community uses the same training system which allows each community to be the greatest resource to each other as well as on -site support for all departments including management and nursing to support each community as they operate parallel to each other. This form of operating also allows each community to be a great referral source to each other for resident admissions, internal resident transfers since the exact same level of high acuity care including Memory Care is offered at each location.