Agenda - Council - 04/09/2019 - Laserfiche WebLink

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Councilmember Kuzma commented that it could be helpful to have a link on the City website with videos of staff explaining how to pull a permit, or when a fire permit is necessary. Councilmember Heinrich stated that she has heard a consistent message from residents that they would like more information shared on social media or the City website. She noted that there is a misunderstanding that the Ramsey community Facebook page may be connected to City Hall, rather than a separate community page created by residents. Councilmember Kuzma stated that residents often wonder the features that are available in the community, amenities in the park and things that they can do in the community that could help them explore Ramsey. Councilmember Kuzma stated that the MRT Trail could be promoted. City Administrator Ulrich asked how the Council would like to see the City connect with the community through communications in the future. Mayor LeTourneau stated that he still thinks of the high level of response that the City receives from the City newsletter, as that continues to be a good source of information for the community. He wondered if that trend will continue in the future. Councilmember Shryock stated that the nice thing is that the newsletter goes to everyone's door and is the most direct form of communication. She stated that technology can be used to further connect with residents looking for additional information. She noted that people may not be comfortable coming to City Hall to ask questions but would be interested in learning more if the information was available online. Councilmember Heinrich agreed with the comments of Councilmember Shryock that the newsletter goes to everyone's door and includes helpful information. She agreed that digital information could expand on that information. Councilmember Riley agreed that the newsletter is the number one form of communication because it is delivered to everyone's door. He stated that QCTV is cable based, but only a fraction of the community uses cable television and therefore the information should also be available online. He stated that perhaps QCTV should advertise as well to expand their viewer base. Mayor LeTourneau stated that the broadcast system is trending less, while internet-based broadcasting is an increasing trend. He stated that perhaps QCTV explore additional methods of providing its content. Councilmember Kuzma asked if there is opportunity for QCTV to take advantage of the broadband internet access. City Council Work Session / March 26, 2019 Page 4 of 9