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Limited English Proficiency (LEP) Policy <br />Under Title VI of the Civil Rights Act and Executive Order 13166, recipients of federal funds <br />(and their subrecipients) are required to plan for and provide meaningful access to <br />services for LEP residents. This applies to all city elected officials, departments and <br />contracted vendors partnering with a city to deliver programs and services. <br />LEP obligations apply to the recipient's entire operations, even if only part of the program <br />receives the funding. For example, if the Department of Justice provides assistance to a <br />state department of corrections to improve a <br />particular prison facility, all of the operations <br />of the entire state department of corrections <br />- not just the particular prison - are covered. <br />c. <br />twIuloa <br />co <br />vitame to fogadtatas shalom <br />5. kakiK opioarc o welkom ::. <br />Voka>,�,e, y l■l■�■■f�..r.� aloha <br />sal aim ■ Lj �r bienvenue <br />wilikommen 9 <br />dobrodosli ahlan'wa sahla <br />PLC 1,o.d,rm <br />Recipients are required to take reasonable <br />steps to ensure meaningful access to their <br />programs and activities by LEP persons. <br />While designed to be a flexible and fact -dependent standard, the starting point is an <br />individualized assessment by each city that balances the following four factors: <br />• The number or proportion of LEP persons eligible to be served or likely to be <br />encountered by the city; <br />• the frequency with which LEP individuals come in contact with the city or city staff; <br />• the nature and importance of the program, activity, or service provided by the <br />program to people's lives; and <br />• the resources available to the city and costs. <br />Cities' LEP plans can range from having a contract with a phone interpretation company <br />that can be accessed when needed to having bilingual staff. The appendix to this guide <br />18 <br />