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CARRIER CORPORATION <br />TERMS AND CONDITIONS OF <br />SALE — EQUIPMENT AND/OR SERVICE <br />1. PAYMENT AND TAXES - Payment shall be made net 30 days <br />from date of invoice. Carrier reserves the right to require cash payment <br />or other alternative method of payment prior to shipment or completion <br />of work if Carrier determines, in its sole discretion, that Customer or <br />Customer's assignee's financial condition at any time does not justify <br />continuance of the net 30 days payment term. In addition to the price, <br />Customer shall pay Carrier any taxes or government charges arising <br />from this Agreement. If Customer claims that any such taxes or <br />government charges do not apply to the transactions governed by this <br />Agreement, Customer shall provide Carrier with acceptable tax <br />exemption certificates or other applicable documents. <br />2. EXTRAS - Equipment, parts or labor in addition to those specified <br />in this Agreement will be provided upon receipt of Customer's written <br />authorization, paid for as an extra at Carrier's prevailing labor rates <br />and equipment/parts charges, and subject to the terms of this <br />Agreement. <br />3. RETURNS - No items will be accepted for return without prior <br />written authorization. Returned goods may be subject to a restocking <br />charge. Special order and non -stock items cannot be returned. <br />4. SHIPMENT - All shipments shall be F.O.B. shipping point, freight <br />prepaid and allowed to the job site. Shipment dates quoted are <br />approximate. Carrier does not guarantee a particular date for shipment <br />or delivery. <br />5. PARTIAL SHIPMENT - Carrier shall have the right to ship any <br />portion of the equipment, goods or other materials included in this <br />Agreement and invoice Customer for such partial shipment. <br />6. DELAYS - Carrier shall not be liable for delays in manufacturing, <br />shipping or delivery by causes beyond the control and without the fault <br />or negligence of Carrier, including but not restricted to acts of God, <br />acts of a public enemy, acts of government, acts of terrorism, fires, <br />floods, epidemics, quarantine restrictions, freight embargoes, supplier <br />delays, strikes, or labor difficulties (collectively "Force Majeure <br />Events"). Carrier agrees to notify Customer in writing as soon as <br />practicable of the causes of such delay. In the event that any materials <br />or equipment to be provided by Carrier under this Agreement become <br />permanently unavailable as a result of a Force Majeure Event, Carrier <br />shall be excused from furnishing such materials or equipment. <br />7. WARRANTY - Carrier warrants that all equipment manufactured <br />by Carrier Corporation and all Carrier equipment, parts or components <br />supplied hereunder will be free from defects in material and <br />workmanship Carrier shall at its option repair or replace, F.O.B. point <br />of sale, any equipment, part or component sold by Carrier and <br />determined to be defective within one (1) year from the date of initial <br />operation or eighteen (18) months from date of shipment, whichever is <br />earlier. Carrier does not warrant products not manufactured by Carrier <br />Corporation, but it does pass on to Customer any transferrable <br />manufacturer warranties for those products. Carrier warrants that all <br />service provided by Carrier hereunder shall be performed in a <br />workmanlike manner In the event any such service is determined to <br />be defective within ninety (90) days of completion of that service, <br />Carrier shall at its option re -perform or issue a credit for such service. <br />Carrier's obligation to repair or replace any defective equipment, parts <br />or components during the warranty period shall be Customer's <br />exclusive remedy. Carrier shall not be responsible for labor charges <br />for removal or reinstallation of defective equipment, parts or <br />components, for charges for transportation, handling and shipping or <br />refrigerant loss, or for repairs or replacement of such equipment, parts <br />or components, required as a consequence of faulty installation, <br />misapplication, vandalism, abuse, exposure to chemicals, improper <br />servicing, unauthorized alteration or improper operation by persons <br />other than Carrier. THIS WARRANTY IS GIVEN IN LIEU OF ALL <br />OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY <br />INCLUDING THE IMPLIED WARRANTIES OF <br />MERCHANTABILITY AND FITNESS FOR A PARTICULAR <br />PURPOSE. <br />8. WORKING HOURS - All services performed under this <br />Agreement, including but not limited to, major repairs, are to be <br />provided during Carrier's normal working hours unless otherwise <br />agreed. <br />9. CUSTOMER RESPONSIBILITIES (Service Contracts only) - <br />Customer shall: <br />• Provide safe and reasonable equipment access and a safe <br />work environment. <br />• Permit access to Customer's site, and use of building <br />services including but not limited to: water, elevators, <br />receiving dock facilities, electrical service and local <br />telephone service. <br />• Keep areas adjacent to equipment free of extraneous <br />material, move any stock, fixtures, walls or partitions that <br />may be necessary to perform the specified service. <br />• Promptly notify Carrier of any unusual operating conditions. <br />• Upon agreement of a timely mutual schedule, allow Carrier <br />to stop and start equipment necessary to perform service. <br />• Provide adequate water treatment. <br />• Provide the daily routine equipment operation (if not part of <br />this Agreement) including availability of routine equipment <br />log readings. <br />• Where Carrier's remote monitoring service is provided, <br />provide and maintain a telephone line with long distance <br />direct dial and answer capability. <br />• Operate the equipment properly and in accordance with <br />instructions. <br />• Promptly address any issues that arise related to mold, fungi, <br />mildew or bacteria. <br />• Identify and label any asbestos containing material that may <br />be present. The customer will provide, in writing, prior to <br />the start of a job, a signed statement regarding the absence <br />or presence of asbestos for any job where the building or the <br />equipment to be serviced is older than 1981. Should this <br />document state that no asbestos is present, the customer will <br />also provide in writing the method used to determine the <br />absence of asbestos. <br />10. EXCLUSIONS - Carrier is not responsible for items not normally <br />subject to mechanical maintenance including but not limited to: duct <br />work, casings, cabinets, fixtures, structural supports, grillage, water <br />piping, steam piping, drain piping, cooling tower fill, boiler tubes, <br />boiler refractory, disconnect switches and circuit breakers. Carrier is <br />not responsible for repairs, replacements, alterations, additions, <br />adjustments, repairs by others, unscheduled calls or emergency calls, <br />any of which may be necessitated by negligent operation, abuse, <br />misuse, prior improper maintenance, vandalism, obsolescence, <br />building system design, damage due to freezing weather, <br />chemical/electrochemical attack, corrosion, erosion, deterioration due <br />to unusual wear and tear, any damage related to the presence of mold, <br />fungi, mildew, or bacteria, damage caused by power reductions or <br />failures or any other cause beyond Carrier's control. Carrier shall not <br />be required to perform tests, install any items of equipment or make <br />Equipment and/or Service <br />CCS-TCES 031919 <br />Carrier Corporation 2 <br />