Agenda - Council Work Session - 05/03/2005

Home

To: From: CC: Date: M E M 0 R A James Norman, City Administrator Jason J Schmidt, Management Intern Givonna Reed, Human Resources Manager April 29, 2005 City ofEagan's RFP on Organizational Study N D U M The City of Eagan's goal on the Organizational Study is "to provide a roadmap on the appropriated organizational model, staffing, and service delivery to best meet the current and future needs of the community, recognizing the constrained fiscal environment in which the City operates." After the City Parks and Recreation Department Head retired, the City had a hard time filling the position with a qualified applicant. City Officials became concerned with this situation, anticipating the retirement of many other senior managers in the future. The City decided that an Organizational Study could help alleviate the expertise being lost fi'om these retirements and was looking for a succession planning tool that met the city needs for the future. Another area that City Officials were concerned about was the services offered by the City. Ten years ago, the City was growing by substantial numbers, but now the City has become a "maintenance community." I Jsing a "building from the ground up" approach, the City of Eagan wanted an independent firm to identify the appropriate level or spectrum of City services that should be provided by the City of Eagan currently, as well as five and ten years into the future. The City wants to ensure that it is well positioned for future success. The City of Eagan wanted, recommendations in the following areas: Identify the appropriate level of services that the City should provide, Identify the most "ideal service delivery model" and organizational structure for the delivery of these services, What changes need to be made for the City to reach the suggested model, Identify the level of services and functions provided by each department and what services can be centralized, decentralized, outsourced, benefited from technology, or made more efficient, identify the costs and savings of any recommendation, and Identify the effect of the changes on customer service. Along with these recommendations for the proposal, the City of Eagan also requested a profile from the consultant, a work plan, identification of the level of the City staff's participation in the contract, a cost proposal sealed in a separate envelope and an affidavit ol' noncollusion.