Agenda - Council - 09/22/2020 - Laserfiche WebLink

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7129/2020 City of Ramsey - Class Specification Bulletin • Must have the ability to provide excellent Customer Service Desire Qualifications: • Previous experience working for a county or municipality • Associates Degree in Business or Business, industry & Technology • Previous experience with Laserfiche Records Management software • Previous experience with Zoom Video Conferening ESSENTIAL JOB FUNCTIONS: • Provide administrative support to the Building Inspections Division of the Community Development Department; which includes Building Inspectors and Permit Technicians. • Assist with the intake, routing, payment and issuance of Building Permits and Contractor Licenses • Provide effective customer service in a courteous and helpful manner • Provide information and assistance to residents and contractors regarding Building Permit and Inspection matters via telephone, email, mail and in -person • Responsible for covering and routing division phone calls, email and mail • Organize and maintain project files • Perform other duties as assigned (within the ability and resources of the Building Permits Administrative Assistant) at the verbal or written direction of the Building Offical, Deputy City Administrator or his/her designee KNOWLEDGE, SKILLS AND ABILITIES: • Ability to communicate effecitvely verbally, both in -person, and over the phone • Ability to communicate effectively in writing • Considerable ability to keep an origanized schedule,follow-through, handle details accurately and meet deadlines • Ability to learn and utilize basic software systems and keep up with advancing technology • Ability to establish effective working relationships with City staff, elected officials and the general public • Willingness to learn about city government JOB ACTIVITY REQUIREMENTS: agency.governmentijobs.cornicityoframseyidefault.cfm?action.specbuiletin&ClassSpecID=13505418theaderrooter=0 2/3