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used, but more for posting and limited engagement. In today's world, Zoom/Ascensions is a <br />key tool as well, and should be further utilizing it whenever possible. The community has to <br />get used to it, as well as the staff. <br />E) The newsletter and social media posts. <br />F) Cable TV, website, newsletter. <br />G) Software, Newsletter and Resident Survey <br />8) What tools do you wish the City would utilize more? And less? <br />A) This would be a question for staff to assess benefit /cost of service and bring that <br />information to council for consideration. <br />B) None. <br />C) Same message over many communication vehicles. More frequent Facebook posts. Respond <br />with factual links to other Ramsey community groups. <br />D) Digital tools are key to success. I'd further dive into utilizing email as a system of interaction, <br />alongside the print newsletters. I'd also encourage a more personal take on the city - <br />perhaps a podcast where city staff interviews other city staff so that we as citizens know <br />what exactly public works does as well as who they are (as an example). This helps garner <br />support and clarity when discussing big investments like the new public works campus. I'd <br />also say that further utilization of tools like Facebook, Twitter, and even Instagram (show off <br />our parks!) would be great. Making the city more personal and approachable is a key way to <br />impact how residents feel about the city, and gain their trust and interaction. <br />E) N/A <br />F) Website, FB, perhaps texting <br />G) Website <br />9) What content do you believe the community prefers to receive and how frequently? <br />A) Variety of content is needed for varying interests of residents. <br />B) The Newsletter is fine. <br />C) More is better. For instance - Plowing info - we publish yearly and yet there is <br />misunderstanding about how it works. Development updates. I constantly am asked what's <br />going on in the COR. <br />D) Good news is something we're all hoping for as regularly as possible, however I think the <br />Ramsey Resident does have a good cadence. Otherwise, any data that is timely should <br />obviously be delivered in a timely fashion. We've got no secrets to hide, and transparency is <br />where trust sees daylight. <br />E) N/A <br />F) Information that impacts them directly. Ex. Neighborhood projects. <br />G) Newsletter— Bi-Monthly <br />10) What areas should Communications staff focus on growing? <br />A) Educate residents on processes.. how and why one would get a CUP. What are the stages for <br />finalizing a development? What goes into the maintenance of a park? How can a resident <br />