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familiarize themselves with this plan and all external material produced are to reflect <br />the messages outlined in this document. <br />The governance structure will define the content creator, and the Communications and <br />Events Coordinator will serve as the editor to refine the message in order to project one <br />voice. Additionally, it is the Communications & Event Coordinator's role to coordinate <br />and assist in the creation of key messages for public officials as needed. <br />Communications Coordinator <br />Procedure <br />An effective communications plan must account for a variety of topics and responses. In <br />order to organize an effective communications response, this Plan divides key <br />communications into major categories. <br />1. Emergency Management/Public Safety Events <br />2. Critical Incidents <br />3. Major Policy Issues <br />4. Legal Notices and Public Hearings, Etc. <br />5. General Communications Topics <br />Emergency Management/Public Safety Events <br />The City's Emergency Management Plan outlines who the Public Information Officer <br />(PIO) is in any given emergency. Under the direction of the PIO, the Communications <br />and Events Coordinator and IT staff will use the City's resources to inform the public of <br />timely and accurate information if instructed. Councilmembers should contact the City <br />Administrator with questions on emergency management and not directly to Public <br />Safety Personnel. <br />• Climactic (tornado, blizzard, etc) <br />• Transportation Emergency (train derailment, serious pile-up on Highway) <br />• Conflict including terrorism, bomb threat, active shooter, riots <br />• Fire and Explosions <br />4 <br />