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1) Print materials such as the Ramsey Resident (bi-monthly newsletter), brochures, <br />articles, postcards and other mailers. <br />2) Electronic materials such as email, website postings, the Weekly Update <br />electronic newsletter, the New Resident Packet, community signs and social <br />media posts <br />3) Media relations such as requests for interviews, QCTV programming, news <br />releases and media inquiries. <br />4) In person communications and events — such as open houses, city meetings, <br />business networking events, the State of the Cities Address, and Happy Days. <br />5) Media such as newspaper, radio, television, and online providers. <br />6) Community: Faith -based organizations, non -profits, business owners, schools <br />and others. <br />7) City staff, elected and appointed officials communicating messages to the <br />community through regular interactions with the public such as city meetings, <br />open houses, at city events, through QCTV interviews, and mailings. <br />Roles & Responsibilities <br />City Administrator <br />The City Administrator will provide administrative oversight and coordination of all <br />external communications as directed by the City Council. <br />Emergency Management Director/Public Information Officer (PIO) <br />The City's Emergency Management Plan outlines who the Public Information Officer <br />(PIO) is in any given emergency. All communications efforts should follow those <br />outlined in the Emergency Management Manual. <br />Department Heads <br />All department heads (or designee) will produce external communication materials that <br />reflects the priorities and key messaging outlined in this document. <br />Communications & Events Coordinator <br />The Communications and Events Coordinator will create non -emergency, external <br />communications material as requested and will work with staff when reviewing or <br />producing material for external communication. <br />The Communications & Events Coordinator will correspond with the City's media <br />partners to provide positive story ideas and promote projects that work to achieve the <br />goals set forth in the Strategic Plan. <br />Additionally, it is the Communications & Event Coordinator's role to coordinate and <br />assist in the creation of key messages for elected officials as needed. <br />Procedure <br />An effective communications plan must account for a variety of topics, responses and <br />strategies. In order to organize an effective communications response, this Plan divides <br />key communications into five major categories: <br />• General Communications <br />