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should review and potentially change or follow differently. He noted this is a collaborative process <br />between the Police Department and Planning Department, depending upon the type of violation. <br /> <br />Interim Community Development Director Westby stated Police Chief Jeff Katers is in attendance <br />tonight, as well as Senior Planner Chloe McGuire Brigl and Zoning Code Enforcement Officer <br />Bria Raines. <br /> <br />Interim Community Development Director Westby stated the City Code is enforced to take <br />reasonable measures to prevent activities that degrade residents and businesses; prevent enjoyment <br />of the city; endanger the health and safety of others; and disturb the public peace. He added it is a <br />complaint-based system, and Community Service Officers generally work on nuisance violations <br />while Planning handles zoning violations. He noted City Staff reviews complaints and sends out <br />a first notice of violation within 2 days, allowing the property owner 14 days to address the <br />violation. Repeat offenders receive a $250 citation, followed by an appeal process. <br /> <br />Interim Community Development Director Westby stated, after reinspection, a second notice is <br />sent with a $75 citation and a request to contact City Staff. He added, if the property owner does <br />not respond, they will receive a $250 citation following another reinspection. <br /> <br />Councilmember Woestehoff stated the first notice of violation does not notify the property owner <br />that the process is complaint-based. He asked whether that is intentional, as it prevents resident <br />disputes. He added the structure seems very reasonable. He noted he would not want to change <br />that process. <br /> <br />Councilmember Heineman agreed, adding the complaint-based format protects the City from <br />liability. <br /> <br />Councilmember Musgrove stated she agrees with the comments that have been made. She asked <br />whether the person who is making the complaint is informed that it could take up to a month to <br />resolve the situation. <br /> <br />Senior Planner McGuire Brigl stated the $250 citation is for repeat offenses, which have been <br />cleared and then occur again. She added if someone complains multiple times, they are informed <br />that City Staff can contact them to follow-up. She added often people do not want to give out their <br />personal information. <br /> <br />Councilmember Musgrove asked whether the complaint follows the property or the person. <br /> <br />Senior Planner McGuire Brigl stated the complaint follows the property until one year after the <br />closing of property purchase. <br /> <br />Police Chief Katers stated the cases that are reviewed by the Police Department are tracked by <br />person. He added nuisance call Code violations are handled and resolved immediately, but <br />criminal and civil processes are more complex. He noted he wants the officers to enforce criminal <br />law, and not civil law. <br /> <br />City Council Work Session / August 24, 2021 <br />Page 12 of 19 <br /> <br />