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1) Print materials such as the Ramsey Resident (bi-monthly newsletter), brochures, <br /> articles, postcards and other mailers. <br /> 2) Electronic materials such as email, website postings, the Weekly Update <br /> electronic newsletter, the New Resident Packet, community signs and social <br /> media posts <br /> 3) Media relations such as requests for interviews, QCTV programming, news <br /> releases and media inquiries. <br /> 4) In person communications and events — such as open houses, city meetings, <br /> business networking events, the State of the Cities Address, and Happy Days. <br /> 5) Media such as newspaper, radio, television, and online providers. <br /> 6) Community: Faith-based organizations, non-profits, business owners, schools <br /> and others. <br /> 7) City staff, elected and appointed officials communicating messages to the <br /> community through regular interactions with the public such as city meetings, <br /> open houses, at city events, through QCTV interviews, and mailings. <br /> Roles & Responsibilities <br /> City Administrator <br /> The City Administrator will provide administrative oversight and coordination of all <br /> external communications as directed by the City Council. <br /> Emergency Management Director/Public Information Officer (PIO) <br /> The City's Emergency Management Plan outlines who the Public Information Officer <br /> (PIO) is in any given emergency. All communications efforts should follow those <br /> outlined in the Emergency Management Manual. <br /> Department Heads <br /> All department heads (or designee) will produce external communication materials that <br /> reflects the priorities and key messaging outlined in this document. <br /> Communications &Events Coordinator <br /> The Communications and Events Coordinator will create non-emergency, external <br /> communications material as requested and will work with staff when reviewing or <br /> producing material for external communication. <br /> The Communications &Events Coordinator will correspond with the City's media <br /> partners to provide positive story ideas and promote projects that work to achieve the <br /> goals set forth in the Strategic Plan. <br /> Additionally, it is the Communications &Event Coordinator's role to coordinate and <br /> assist in the creation of key messages for elected officials as needed. <br /> Procedure <br /> An effective communications plan must account for a variety of topics, responses and <br /> strategies. In order to organize an effective communications response, this Plan divides <br /> key communications into five major categories: <br /> 0 General Communications <br />