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While the commitment to a true application generating system remains, the <br />anticipated Iow frequency of changes and possibility of file errors suggest <br />that there is less value to this opportunity for the City of Ramsey in the <br />foreseeable future. <br /> <br />Software support: While all vendors offered adequate software support, <br />Tele-Termtnals was preferred for the following reasons: a) substantial <br />experience in the types of software applications needed by the City; b) <br />the proximity of their Brooklyn Park facility to the City; e) the existing <br />installation of the same system at the City of Fridley, with whom Ramsey <br />has a strong working relationship; d) the anticipated installation of this <br />system in other, nearby communities; e) the 'strong commitment of Tele- <br />Terminals, through statements in their proposal and by their personnel, to <br />a long term software support and development relationship with the City <br />of Ramseyo <br /> <br />RWey Needs Assessment <br /> ecommendations <br /> <br />Page 8 <br /> <br /> <br />