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TABLE OF CONTENTS <br /> <br />STATEMENT OF INTENT AND PURPOSE ................................................................................ 1 <br />FINDINGS 1 <br />SECTION 1. SHORT TITLE AND DEFINITIONS ...................................................................... 2 <br />SECTION 2. GRANT OF AUTHORITY AND GENERAL PROVISIONS ................................. 7 <br /> 2.1 Grant of Franchise ....................................................................................................... 7 <br /> 2,2 Grant of Nonexclusive Authority ................................................................................ 7 <br /> 2,3 Lease or Assignment Prohibited ................................................................................. 8 <br /> 2.4 Franchise Term ........................................................................................................... 8 <br /> 2.5 Previous Franchises .................................................................................................... 8 <br /> 2.6 Compliance with Applicable Laws, Resolutions and Ordinances .............................. 9 <br /> 2.7 Rules of Grantee ....................................................................................................... 10 <br /> 2.8 Territorial Area Involved .......................................................................................... 10 <br /> 2.9 Written Notice ........................................................................................................... 10 <br /> 2.10 Effective Date ........................................................................................................... 11 <br />SECTION 3. CONSTRUCTION STANDARDS ......................................................................... 11 <br /> 3.1 Registration, Permits and Construction Codes ......................................................... 11 <br /> 3.2 Restoration of Rights-of-Way and Property ............................................................. 12 <br /> 3.3 Conditions of Right-of-Way Use .............................................................................. 12 <br /> 3.4 Use of Existing Poles and Undergrounding of Cable ............................................... 14 <br /> 3.5 Installation of Facilities ............................................................................................. 14 <br /> 3.6 Safety Requirements ................................................................................................. 15 <br /> 3.7 City Use of Facilities ................................................................................................ 15 <br /> 3.8 Removal of Facilities at Expiration of Franchise ..................................................... 15 <br />SECTION 4. DESIGN PROVISIONS ......................................................................................... 16 <br /> 4.1 System Facilities and Equipment .............................................................................. 16 <br /> 4.2 High-Speed Services ................................................................................................. 20 <br /> 4.3 System and Institutional Network Construction Timetable ...................................... 21 <br /> 4.4 Periodic Progress Reporting ..................................................................................... 21 <br /> 4.5 Line Extension Requirements ................................................................................... 22 <br /> 4.6 System Maintenance ................................................................................................. 24 <br /> 4.7 System Tests and Inspections; Special Testing ........................................................ 24 <br /> 4.8 Drop Replacement .................................................................................................... 25 <br /> 4.9 FCC Reports .............................................................................................................. 25 <br /> 4.10 Nonvoice Return Capability ..................................................................................... 25 <br /> 4.11 Lockout Device ......................................................................................................... 25 <br /> 4.12 Types of Service ....................................................................................................... 25 <br /> 4.13 Uses of System .......................................................................................................... 25 <br /> 4.14 Additional Capacity .................................................................................................. 26 <br />SECTION 5. SERVICE PROVISIONS ....................................................................................... 26 <br /> <br />5.1 <br />5.2 <br />5.3 <br />5.4 <br />5.5 <br /> <br />Customer Service Standards ..................................................................................... 26 <br />Video Programming .................................................................................................. 26 <br />Regulation of Service Rates ...................................................................................... 26 <br />Sales Procedures ....................................................................................................... 27 <br />Subscriber Inquiry and Complaint Procedures ......................................................... 27 <br /> <br />ii <br /> <br /> <br />