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Research Question 5 <br /> Did the city manager play a role in facilitating cross-sector collaboration and public <br /> engagement in these efforts? <br /> The role of the city manager was found to be instrumental in developing and <br /> implementing city policy in regard to the public art process. The city manager, along with <br /> elected officials play a substantial role in building and maintaining relationships among the <br /> various art collaborators, including artists, art commissions, school districts, civic groups, and <br /> the like. The city manager holds a leadership position in the city, and serves as a liaison to <br /> sustain relationships across the community. In all cases, city managers were responsible for <br /> identifying funding and allocating resources that supported public art. Staff members including <br /> planning, parks and recreation, public works, and engineering were assigned work with public art <br /> agencies and to engage the public in order to secure a more successful outcome. <br /> Research Question 6 <br /> Did that make a difference in the outcomes and how the public at-lame received the <br /> projects? <br /> Participants in the study indicated that the process was the most important factor in <br /> regard to whether an art project was deemed successful or unsuccessful. Within each <br /> community, it was generally recognized that controversial projects were synonymous with <br /> unsuccessful or unpopular projects. However, it was noted that the conversation and lessons <br /> learned as a result of failed projects, led to future successes. One community brought in an <br /> outside arts facilitator to have community open houses after a "failed"project. Leading one <br /> respondent to note that the project may have been successful had those meetings been held prior <br /> to, rather than after, the controversial project was rejected by the community. <br /> 145 <br />