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DESCRIPTION OF SERVICES: <br />The Information Technology Department manages and maintains all voice, network, and data systems <br />for the city. They also handle long-term project planning, technology implementations and helpdesk <br />support for city staff. <br />BUDGET HIGHLIGHTS <br />• Personnel Costs - COLA & Steps <br />• Server refresh project- renew all server hardward located onsite/offsite - $33,000 <br />• Core switch refresh - replacing the core switch at City Hall. - $38,000 <br />• Allocated extra support dollars for Phone System virtualization project - $10,000 <br />Accela Building Software Changeover from PIMS & Projectdox <br />Website Redesign - $35,000 <br />GOALS OF CURRENT YEAR BUDGET: <br />• Ensure staff access to tools and resources in order to provide effective services to citizens. <br />• Identify efficiency, security, and cost -saving opportunities that improve/maintain city <br />services using technology & staff <br />Performance Measurements: <br />2021 Actual <br />2022 Actual <br />2023 Actual <br />2024 Projected <br />2025 Actual <br />2026 Projected <br />Number of Physical Servers <br />2 <br />3 <br />3 <br />3 <br />3 <br />3 <br />Number of Virtualized Servers <br />12 <br />14 <br />13 <br />13 <br />17 <br />13 <br />Number of Desktop PCs / Laptops <br />173 <br />177 <br />180 <br />180 <br />174 <br />170 <br />Number of Phones <br />105 <br />109 <br />112 <br />112 <br />114 <br />114 <br />Number of Mobile Phones <br />62 <br />65 <br />65 <br />65 <br />81 <br />85 <br />Number of Other Cell Devices (hot spots, cameras, etc.) <br />48 <br />49 <br />Number of Tablets <br />20 <br />23 <br />30 <br />30 <br />7 <br />8 <br />Number of Wireless Access Points <br />11 <br />18 <br />28 <br />28 <br />29 <br />31 <br />