Agenda - Council - 06/22/2010 - Laserfiche WebLink

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supporting services necessary or appropriate in providing the transit services. The Contractor shall take all steps necessary to ensure the safety and reasonable comfort and convenience of the public utilizing the transit services. The Contractor shall provide for full and competent technical services to handle and correct any and all problems that arise associated with the operation of the transit services provided under the agreement. 2.02 Adjustments in Service Plan. At its sole discretion, the City Council may from time to time adjust the Service Plan set forth in Exhibit A. The City Council shall give the Contractor thirty calendar days written notice of any adjustments in the Service Plan. In conjunction with such notice, the City Council shall provide to the Contractor a revised Service Plan, along with corresponding adjustments in trip routes, time points on the trips, In-Service Hours for each trip, and NTD Revenue Hours. 2.03 Regional Performance Standards; Operator Handbook. The Contractor agrees that the transit services provided under the agreement shall meet the established regional performance standards and conform to regional transit policy as described in the Metropolitan Council's Transportation Policy Plan, as may be amended, revised, and supplemented by the Metropolitan Council from time to time. The Contractor shall perform day-to-day operations in accordance with the established practices, guidelines, and requirements found in the Metropolitan Council's Metropolitan Transportation Services ("MTS") Contracted Operator Handbook, as it may be amended, revised, and supplemented by the City Council from time to time. Contractor shall consult with the Project Administrator for any interpretations of the Operator Handbook. 2.04 Collection of Passenger Fares a. Fare Collection Responsibility. The Contractor shall provide for the collection from each passenger of such fares, and only such fares, as are specified in the most current Metropolitan Council-adopted Fare Policy. The Contractor shall also comply with all Fare Policy practices, procedures, terms, and conditions as may be directed by the City Council with regard to matters such as passes, tickets, coupons, tokens, transfers, and the like. The Metropolitan Council may at its discretion amend its Fare Policy from time to time and the Contractor shall charge the fares and conform to the practices, procedures, terms and conditions specified in the most current Metropolitan Council-approved Fare Policy. b. Council Provided Fare Collection Equipment. In order to provide for correct operation of the Metropolitan Council's Go-To proximity card fare system, the City will supply each Contractor operations facility with Wireless Local Area Network (WLAN) equipment including access point, garage computer, and connection to the Metropolitan Council's central computer. The City will also provide the Contractor with a Portable Data Unit to facilitate correct GFI fare box operation. c. Installation and Maintenance of Fare Collection Equipment. The City will provide for initial installation and set-up of the Go-To garage computer and WLAN equipment at each Contractor operations facility. The City may, at its option and expense, install a T-l computer line in the Contractor's operations facility for operation of the fare collection system. 6