Agenda - Council - 06/22/2010 - Laserfiche WebLink

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2.06 Reporting of Incidents. The Contractor shall notify the City at the first opportunity of any accident: · in which a person dies as a direct result of the accident; or · in which a person must be taken to a medical treatment facility as a direct result of the accident; or · when there is property damage estimated at greater than $5,000 as a direct result of the accident; or · if the accident involved a driver operating a vehicle under the influence of alcohol or drugs. In addition, the Contractor must file an incident report with the City Council's Project Administrator, using forms approved by the City, whenever an incident occurs that may negatively affect the transit service on or involving a vehicle providing service under the agreement or that involves any other equipment or property maintained under the agreement. The incident report shall include a statement of any Total or Partial Missed Trips that occurred as a result of the incident. An incident includes, without limitation, any accident, personal injury, criminal activity, property damage, or any other matter involving property, passengers, or potential passengers of the service provided under the agreement. The Contractor must send the incident report to the City by facsimile transmission or electronic mail within 24 hours of the reported incident. 2.07 Recording of Passenger Complaints and Operational Problems. The Contractor shall ensure that its personnel record all passenger complaints and operational problems which occur during the providing of transit services under the agreement. The Contractor shall maintain a record of such complaints and operational problems in the same manner as required for other operational records under the agreement. 2.08 Surveys. The City may require the Contractor to carry out on-board passenger surveys for the purpose of project evaluation. If so required, the Contractor agrees to perform passenger surveys in the manner and at the times agreed upon by the City and the Contractor. Each survey shall be administered by the Contractor in a manner acceptable to City. Data obtained from the survey shall be tabulated by either the Contractor ot the City, as agreed to between the parties. The party which tabulates a survey shall provide the results of the survey to the other party. 2.09 Inspections. The City shall have the right in its discretion to monitor, examine, and investigate all elements of the transit service provided under the agreement. The Contractor shall cooperate with the City and assist with inspections as requested by City and as authorized by Minnesota Statutes, section 473.129, subdivision 9. In addition, the Contractor shall allow the City to observe or participate in any inspections of the Contractor by federal, state, or local regulatory authorities. 2.10 Vehicle Advertising and Informational Material. The City reserves the sole right, at its discretion, to place advertising and informational material of any kind or nature on the transit vehicles used in providing service under the agreement and to collect and retain any 8