Agenda - Council - 12/19/2000 - Laserfiche WebLink

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SECTION 6. CONTRACTOR'S EQUIP~EE1NT A. All vehicles used by the Contractor in picking up the recy¢lable materials fi.om the residential properties shall be painted and marked uniformly and shall be identified on both sides of the cab. Broom and shovel in good usable condition shall be pbced and maintained on each vehicle.. B. The Contractor shall make all collections of recyclable materials in vehicles with closed tops on the load portion so that contents will not spill or leak. All of the Contractor's receptacles and vehicles shall be kept clean and as fi:ce from offensive odors as possible and shall not be allowed to stand in any street or other place longer than ~s reasonably necessary to collect recyctable materials. C. The Contractor shall keep ali equipment used in the performance of the work required by this Contract in good operating condition and in a clean, sanitary condition and shall thr~roughly wash each vehicle at least twice each month or before each semi-monthly collection unless the same has not been used since the last washing. All of the Contractor's equipment is subject to periodic inspection by the City. SECTION 7. CONTRACTOR'S OPERATIOMS A. The Contractor shall establish and maintain, in a location approved by the City Administrator, an office staffed and capable of accepting complaints and customer calls. The office shall be in service during the hours of 8:00 a.m. and 5:00 p.m. on all days of collection as specified herein. The address and telephone number of the office shall be given to the City in writing. Any changes in address and telephone number of the office shall be given to the City in writing at least ten (10) working days prior to' such change. B. Complaints on service will be taken and collected by the City in addition to those received at the Contractor's office. The City will notify the Contractor of all complaints it receives. The Contractor is responsible for all corrective actions. 'A record of ali such complaints and the action taken thereon shall be kept by the Contractor and reported monthly to the City Administrator. All complaints shall be answered by the Contractor courteously and promptly. The City shall notify the Contractor by 12:00 noon on the day following the scheduled pick-up of all missed stops. The Contractor is required to service such locations before 5:00 p.m. on the date of notification. The Contractor's employees shah handle all containers with reasonable care to avoid damage, shall replace all containers in an upright position and shall immediately clean up and dispose of any recyclable materials which may have fallen out of a container. 3 _-21-