Laserfiche WebLink
SECTION 6: PROCESS & SERVICES <br />Distribution of Work <br />MFRA's is comfortable doing as -much or as -little of a project depending upon the City's <br />needs. With some of our clients, MFRA is asked to complete projects from stem to <br />stern; with others, we may only provide graphical assistance. Whatever the task, MFRA <br />will be there to help. Unless we are asked to do work outside of our expertise (and we <br />have received authorization from the City), we will not sub -contract any work requested <br />of us. <br />The above holds true with regards to the specific ordinance updates outlined in the <br />RFP. In our experience, a code update process using a steering committee made up <br />of commission members and council members is an excellent way to tackle goals the <br />public has already established in the comprehensive plan. That said, "process" is not a <br />one -size -fits -all endeavour. MFRA will work with local staff to identify not just the prob- <br />lems to be solved, but also the outside challenges that need to be considered. Is there <br />a deadline to complete the update? Is the issue publicly contentious thereby requiring <br />significant public involvement feedback and input? Are there special groups that need <br />to be directly consulted to ensure all voices are heard? <br />Public Participation <br />People are very busy in todays world, so convincing them to participate in a planning <br />process can be difficult MFRA therefore recommends certain principles be followed: <br />• Make it Personal: Tell them how the outcome may affect their lives or property. <br />• Make it Significant: Tell them how the process may have great impact on their <br />community. <br />Make it Easy and Fun: Provide various ways to participate. Overcome any literacy <br />barriers. Encourage individual expression without criticism. Make it hands-on. <br />Again, in working with your City staff, we will identify the specific public involvement <br />procedures that will ensure a successful outcome on a project -by -project basis. Options <br />we have found to be successful include: <br />Newsletters: Newsletters could be mailed to every address in the city and include <br />summaries, schedules and contact names. <br />Post Cards: Post cards could be used to announce meetings and lead people to the <br />project Website. <br />13 <br />MFRA Inc. <br />r/ <br />