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"Show a willingness to trust others, others will be more inclined to leave behind their doubts and <br />apprehension. <br />To promote TRUST throughout the organization, be the first to: <br />• Disclose information about who you are and what you believe <br />• Admit mistakes <br />• Acknowledge the need for personal improvement <br />• Ask for feedback — positive and negative <br />• Listen attentively to what others are saying <br />• Invite interested parties to important meetings <br />• Share information that's useful to others <br />• Openly acknowledge the contribution of others <br />• Show that you're willing to change your mind when someone else comes up with a good idea <br />• Avoid talking negatively about others <br />• Say, "We can trust them," and mean it! <br />Trustworthiness is in the eye of the beholder. This means that in order for others to call you <br />"trustworthy" they must believe that you have their best interests at heart. It means that you don't <br />want to see them get hurt, be embarrassed, feel harassed, or suffer. You want them to succeed, to <br />be healthy, happy, and prosperous. <br />And, because of this, people believe they can take the risks of putting themselves in a relationship <br />with you, even if there are no rock -solid guarantees of positive outcomes." <br />January 16, 2012 <br />City of Ramsey <br />"A New Day...A New Beginning" <br />TRUST <br />•. <br />Duckor& Associates • • <br />• <br />THE LEADERSHIP CHALLENGE <br />by James M. Kouzes and Barry Z. Posner <br />Modified and presented at January 15, 2013 Strategic Planning Workshop by Anita S. Duckor <br />1 <br />