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It was critical to establish trust and determine how the Strategic Planning Committee could most effectively work together. The group built a solid <br />foundation by establishing principles of engagement, identifying the `Lessons Learned' from the past, and reviewing and discussing handouts <br />provided by the consultant about the subject of trust, a glossary of planning terms and a city's success profile. <br />The workshop members developed and agreed -to the following principles of engagement: <br />We commit to... <br />1. Coming prepared for each meeting <br />2. Actively participating in the discussion <br />3. Staying on topic — using the Parking Lot as a place holder for ideas that are not on topic <br />4. Staying focused — avoiding the use of cell phones and computers <br />5. Proactively listening to one another — no cross talking, no side bars <br />6. Speaking with the "I" voice <br />7. Honoring the full spectrum of perspectives <br />8. Asking clarifying questions when we don't understand <br />9. Ensuring all voices are heard <br />10. Being part of the solution <br />To move forward with our planning, we began by examining the past. The Strategic Planning Committee identified the following "Lessons Learned" <br />of the past: <br />Purpose <br />• None of us is bigger than the organization; we are here for the residents — they are at the top of the organization chart. <br />• If it doesn't contribute to the vision, don't do it. <br />Financial Impacts <br />• The city's negative image is far - reaching, hard to reverse, and has financial implications. <br />• Lack of trust has a cost. <br />• Lack of preparation has a cost. <br />• Don't throw good money after bad money. <br />Duckor ^ Associates <br />•, <br />O. <br />• • <br />• <br />Page 6 of 17 <br />