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REPORTING PROCESS <br />The City Administrator will report on the progress of the plan using the Balanced Scorecard at a City Council meeting every month. The progress <br />report will also be shared with the staff. The City Administrator is the gatekeeper of the performance measurement of the Three - Year Strategic <br />Action Plan. The Balanced Scorecard update should be on the last City Council meeting of each month. <br />If there are internal or external challenges in achieving the plan outcomes, the City Administrator will submit a course of action to address the <br />problem or opportunity for the City Council to review and approve. <br />The City Administrator will hold each department head accountable for his /her contribution to the implementation of the plan. The Leadership Team <br />will review progress toward goals and adjust course of action, if required, monthly. <br />ACCOUNTABILITY <br />The agreed -to Balanced Scorecard goals and metrics will be part of the City Administrator and Leadership Team's performance evaluation each <br />year. <br />Duch) ^ Associates <br />• <br />Page 16 of 17 <br />