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Key Outcome Indicators /Metrics <br />• Rewarded X <br />number of teams <br />annually <br />• Achieved 100 <br />percent participation <br />rate <br />• Services being <br />provided at the <br />appropriate job level <br />• Timely IT support <br />• Efficient use of <br />staffing strategies <br />Responsible <br />Party <br />Kurt Ulrich <br />Kurt Ulrich <br />Colleen Lasher /Jo <br />Thieling <br />Diana Lund <br />Colleen <br />Lasher /Department <br />Heads <br />Additional <br />Tools <br />Required <br />Awards <br />Survey <br />N <br />C <br />0 <br />z <br />auoN <br />auoN <br />Additional <br />Resources <br />Required <br />Can accomplish <br />if new staff is <br />hired <br />auoN <br />I FTE <br />Administrative <br />Assistant <br />.5 FTE <br />IT Tech <br />Can accomplish <br />if new staff is <br />hired <br />Completion <br />Date <br />Alienuuy <br />AIlenuuy <br />C <br />0 <br />m <br />0 <br />6ulo0uo <br />ti40Z <br />Initiation <br />Date <br />gtOZ <br />12/2013 <br />v <br />0 <br />N <br />17l•0Z <br />VLOZ <br />Tactics <br />Design and implement a <br />"Team Awards" <br />program <br />Conduct an annual <br />employee survey; <br />analyze results from <br />previous years <br />Provide overall <br />administrative services <br />Provide back up for two <br />key areas of work <br />Supports City Council <br />requests and outreach <br />Provide application and <br />Desk Top support <br />Evaluate the selection, <br />management, and <br />performance of <br />'outsourcing' key <br />functions <br />Department <br />City Administration <br />City Administration <br />Human Resources /City <br />Clerk <br />aaueu!A <br />Department Heads <br />aniteglul 3l5a5e.as <br />Creating a high - <br />performance work <br />environment and <br />workforce (cont'd) <br />o <br />0 TD <br />LU <br />c <br />> O <br />41) } <br />>+,O <br />fl' N <br />V Q) <br />a '( 0 <br />i (a <br />G� C c O <br />Three - Year Strategic Action Plan <br />Page 12 of 15 <br />Appendix E — Updated for CC 02/25/2014 <br />Scenario: A New Day (Working Document) <br />