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THE WEEK IN REVIEW- 81-47 - 2 - November 20, 1981 <br /> <br />improvements. More important, the Center concentrates on helping management and labor under- <br />stand, measure, and improve productivity at the company level. The Center's primary mission is <br />to motivate the private sector instead of waiting for government to step in. <br /> <br />Productivity at the Company Level <br /> <br />Here are some ground rules usually found in a company productivity-improvement program. In tak- <br /> ing the lead role in such a program, top management should: <br /> <br />· Demonstrate that productivity gains are an important management goal with <br /> high priority <br /> <br />· Involve as many people as possible and obtain their commitment to the <br /> program <br /> <br />· Have an overall plan with goals and target dates for improving productivity <br /> in critical areas <br /> <br />· Establish measurements for quantifying goals as much as possible and for <br /> monitoring progress <br /> <br />· Reward those who achieve the results desired from the program. <br /> <br />Measu ring Productivity <br /> <br />All of these ground rules are important to a successful productivity-improvement program, but one. <br /> in particular is often overlooked-establishing measurements of productivity. <br /> <br />The basic idea for establishing measurement ratios is to apply the classic definition of productivity- <br /> output divided by input. To obtain the necessary output and input data, management should <br /> look to their companies' accounting systems for information already available on production, <br /> labor, materials, energy consumed, and capital. In addition, management should have a sharper <br /> focus on the changes in unit costs. This focus will help to pinpoint the basic causes of cost increases-- <br /> the essential first step in doing something about them. <br /> <br />It <br /> <br />is useful to think of all unit costs in terms of two components: cost and productivity. The first <br />component is, more precisely, the cost of each unit of input and it is affected by such factors as <br />inflation, supply, and demand. The second component, productivity, is the amount of output <br />obtained from each unit of input. Meaningful ratios can help to sharpen your focus on whether <br />changes in unit costs are caused, in fact, by changes in productivity. <br /> <br />If any dollars are used in the ratios, they should be adjusted for inflation. Dollar values of output <br /> and input should be measured in constant dollars. Otherwise, inflation can confuse the issue. <br /> <br />Importance of Competent People <br /> <br />To put these thoughts into perspective, measurement is only one element of a productivity-improve-_: <br /> ment program. Underlying the success of any such program is the competence of the people in <br /> the business. The manager who recognizes .competent people, and motivates them, will tap a vast <br /> reservoir of talent and energy. People can and will do what needs to be done-if managers create <br /> conditions which ensure productivity and quality of worklife. <br /> <br /> <br />