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External Communications Survey <br />In an effort to gather information regarding the Council's expectations for the City's <br />communication efforts, please complete the following survey by November 16. City staff will review the <br />Council's answers to prepare a case for the November 24 work session. <br />Our Mission: <br />To work together to responsibly grow our community and to provide quality, cost-effective and efficient <br />government services. <br />Our Objectives: <br />• Financial Stability <br />• A Balance of Rural Character and Urban Growth <br />• An Active and Connected Community <br />• Smart, Citizen -Focused Government <br />• An Effective Organization <br />Our Brand: <br />Brand colors include navy, crimson, olive green and gold. Graphic elements include cattails and "rivers." <br />Communication Tools: <br />• Print Newsletter: Ramsey Resident <br />• Weekly Update <br />• Website <br />• Email Subscriptions <br />• Text Message Subscriptions <br />• Electronic Community Sign <br />• Other Message Boards & Signage <br />• Social Media Platforms including Facebook, Twitter, Instagram and Youtube <br />• QCTV <br />Questions: <br />1) How would you describe good/effective communication? <br />A) Providing information without personal bias, accurately, timely. <br />B) After I have read it once, I understood it. <br />C) Consistent messaging utilizing many vehicles to reach residents and businesses. <br />D) Effective communication is when the recipient either understands it ,or has the opportunity <br />to ask clarifying questions. It's not merely writing or posting, but also engaging in active <br />dialogue when the opportunity requires it. Oftentimes the best is relatable and personal. <br />E) Being accurate, honest and to the point. Brief summary followed by detail. <br />