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F) Messaging that is able to reach people where they are at. <br />G) Print Newsletter <br />2) Are the City's communication efforts meeting your expectations? <br />A) No. When errors are noted, or omissions that information has been communicated to <br />administration. Feedback on resolution on improving processes, or accountability or <br />reprimands are not known. <br />B) In the Ramsey Resident I feel all my needs are met. That being said, in work sessions or any <br />meeting, when Dept heads are explaining a project or idea, too many words are used, they <br />really need to learn to boil down the information that we really need. It often feels like they <br />wish to win us over by wearing us down. <br />C) No. I don't see coordination of communication. Newsletter seems to have a separate <br />agenda. Facebook isn't consistent with posting. Engineering writes their own notices. <br />D) Yes, but we can always get better. <br />E) Not completely. <br />F) For the most part yes. The efforts offer several different ways for people to receive the <br />message. <br />G) Yes. <br />3) If not, in what area can the City improve? <br />A) Accuracy of information with more than one person reviewing information carefully, <br />perspective of information needs to be more informative and less bias perspective. <br />Responding to community discussion boards with the staff bias vs both sides, if applicable is <br />not conveyed. <br />B) Put a time limit on presentations. <br />C) Pick a monthly/quarterly theme and make sure all communication reflects that. Email blasts <br />when appropriate. Facebook links to city info and facts. <br />D) The answer to residents questions usually exist (data or resources), it just isn't super easy to <br />find, or is not outlined in a readable way from a citizen's perspective. <br />E) Accurately portraying information for the residents. The content from meetings/documents <br />is not always reflected accurately in how it is presented to residents. <br />F) In my opinion, the website is hard to navigate. Finding information often involves multiple <br />clicks and a high level of hunting or mining skills. <br />G) I think we could improve our website <br />4) What information do you think residents are most interested in? <br />A) Understanding how city processes work, what is the value they are getting from the monies <br />spend in city funding early on in any process. Honest communication. <br />B) > <br />C) Development activities. Highway 10 planning. <br />D) Topics/stories that uplift them, and stories that affect them. But at the root, it's stories that <br />people can relate to, not just charts and maps. <br />