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RELEVANT LINKS: curiosity. • Focus on the policy at hand, not the person, and put personal feelings aside. • Acknowledge others' reasoning and explain your own. Try to find commonality of interests. • Keep cell phones and other distractors off the dais. Focus on progress toward the overall goals of the city, not individual positions. Since councilmembers collectively make decisions, how councilmembers behave in meetings matters a great deal. With the right mindset and clear policy in place, public meetings can result in efficient decision making. III. Team leadership Councils represent a team — both with each other and with staff. Highly cohesive teams have more success achieving the goals they have set for themselves, than teams that suffer from distrust. Lack of civility within a team working environment impacts team performance by causing unnecessary stress and tension among team members. Leaders of highly cohesive teams do the following: • Cut people slack — remember, whatever the situation, it likely may be new for some, if not everyone, and may be causing angst for all. • Don't play the blame game. Don't play the power game. Councils and Council -Staff represent a TEAM. • Focus on process, not the people involved. • Assume good motives of others. • Listen to learn, rather than pretending to listen while formulating a counter argument. • Ask expansive questions and be patient with silence while waiting for a response. Compromise is good but understanding all the underlying interests may lead to a new idea that meets everyone's needs. • Practice interpersonal empathy. Remember empathy does not mean giving up your beliefs; rather, it means listening, respecting others positions and validating their worth. • Identify individual strengths of team members and recognize their unique contributions to validate belonging. • Learn to delegate with clear expectations to empower others. • Celebrate success — all success. Realize success comes in all shapes and sizes. League of Minnesota Cities Information Memo: 4/14/2020 Role with It: Individual Versus Council Authority Page 2