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DARCY WALKER MANAGEMENT REPORT 06.16.2020 <br />There are 18 Skill Sets that are critical for success in most supervisory positions. They are grouped into <br />8 Universal Management Competencies. When a manager frequently displays certain behaviors which <br />are a part of these Management Competencies, they are typically identified as effective and successful <br />managers. <br />The 8 Universal Management Competencies and their 18 Skill Sets are listed below. <br />1. Communication <br />• Listens to Others <br />• Processes Information <br />• Communicates Effectively <br />2. Leadership <br />• Instills Trust <br />• Provides Direction <br />• Delegates Responsibility <br />3. Adaptability <br />• Adjusts to Circumstances <br />• Thinks Creatively <br />4. Relationships <br />• Builds Personal Relationships <br />• Facilitates Team Success <br />Favorable Zone: <br />5. Task Management <br />• Works Efficiently <br />• Works Competently <br />6. Production <br />• Takes Action <br />• Achieves Results <br />7. Development of Others <br />• Cultivates Individual Talents <br />• Motivates Successfully <br />8. Personal Development <br />• Displays Commitment <br />• Seeks Improvement <br />The Favorable Zone was identified by analysis of the data from a wide range of industries and <br />organizations. This analysis showed that on the CheckPoint 360°TM those managers who had been <br />identified as "good managers" by their respective company typically achieved an average rating of 3.5 to <br />4.25 when rated by others who knew the manager's work behavior. This established the range of scores <br />for the Favorable Zone on the CheckPoint 360°TM. <br />n <br />Almost <br />Never <br />Seldom <br />3 <br />Sometimes <br />n <br />Usually <br />_L I <br />Favorable <br />Zone <br />5 <br />Almost <br />Always <br />© by John Wiley & Sons, Inc. All rights reserved. Reproduction in any form, in whole or in part, is prohibited. <br />2 <br />