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will result in a cancelation of the event at the discretion of the Venue. All payments toward the booked date are non-refundable <br />and non -transferable. <br />Cancellation Policy <br />All payments are non-refundable when the Client cancels their event. Date changes will be based on availability and specific <br />circumstances and must be approved by the Venue. Dates may be changed for a $3000 re -booking fee. <br />Vendors <br />All vendors must be pre -approved by the venue. All Vendors working at the Venue shall carry and maintain workers' <br />compensation insurance, and general liability insurance, and provide a policy endorsement naming La Fontaine Event <br />Center as an additional insured showing the required insurance is in place. Venue staff will work directly with Vendors to obtain <br />this information. All rental items and vendor equipment must be removed at the end of the event. The venue will contact each <br />vendor to review venue policies and procedures. Additional charges will incur for damages and/or excessive cleaning needed <br />of the Venue. All damage and cleaning charges will be charged to the Client credit card on file. <br />Deliveries and Pickup <br />All deliveries and pick up from the Client and vendors must use the load in zones appointed by the venue. The Venue Manager <br />and Event Manager will provide vendors with a delivery and pick-up schedule and access to the building. In the event the <br />vendor arrives without a scheduled time, the vendor will not have immediate access for load -in until it is approved by the Event <br />Manager. Under no circumstances should a vendor load equipment without an appointment or in a public right of way. The <br />Venue is not responsible for any lost or stolen items of the Client or vendors. All Client and vendor equipment, materials, and <br />personal belongings must be removed from the Venue by the conclusion of the Event. <br />Catering <br />In -House Catering- Final menu selection and minimum meal guarantees are due fourteen days prior to the event. The Venue <br />requires the final guaranteed attendance at this time as well. Should the Venue not receive the final attendance by this time, <br />Caterer will prepare the original estimated attendance amount and charge for the estimated attendance or the number <br />actually in attendance, whichever is greater. The final attendance is not subject to reduction. Client agrees to pay for the <br />number of attendees listed on the updated contract and invoice. This includes those individuals accounted for in the final <br />attendance that do not attend. No adjustment will be made for guests accounted for in the final head counts that do not <br />attend. Client may submit menu selections in conjunction with the execution of this agreement. Client may change its menu <br />selections up to fourteen days prior to the Event, subject to the availability of products and any necessary pricing adjustments. <br />All menu prices are subject to change fourteen days before the event. If a drastic change in ingredient prices within Client's <br />menu is established, Client has two options: (i) a new cost (maintaining Client's present menu) will be assessed based on <br />current market prices to which Client may agree to; or (ii) substitute menu item(s) will be presented to Client in order for Client <br />to maintain the agreed upon menu price. Once Client final menu selections have been made, an updated menu will be <br />prepared and added to the contract, which will cover all details as discussed. The Client will need to review this final event order <br />indicating that all the information is correct and then return the form to the venue. Meals cannot be served without this final <br />approval. <br />Outside Catering- Outside catering may be utilized with pre -approval if In -House Catering does not provide the choice cultural <br />meals needed. Outside caterers will be charged a 20% fee at the venue along with licensing and insurance requirements. A <br />minimum of $1000 on the final food total will be assessed for outside caterers. The Venue may also assess additional fees to <br />the Client and any clean-up or damage resulting from the caterer will be the responsibility of the Client. The Venue should be <br />indemnified and held harmless from any and all claims, actions, costs, damages and liabilities resulting from the service or <br />product of the Vendor. Client agrees to sign an outside catering waiver. Outside caterers are required to provide a business <br />license and an insurance policy, and an outside catering agreement. All outside caterers must supply china, glassware, servers <br />and abide by any city, state, or federal rules and regulations, and adhere to the Venue's policies and procedures. In the event, <br />the outside caterer does not meet the criteria set forth in this agreement AND the outside catering agreement, the Venue <br />reserves the right to decline the licensed caterer to provide service at the Venue. <br />